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*Not asked for a deposit. *Not sent written confirmation of work to be done. *Decided the client could afford what I wanted to charge. *Gave unasked for discounts
It’s your business. Give all the discounts you want, 100% even, but explain that your regular price is $x. The customer should know that you are giving them a discount. This also helps your state of mind. When you present pro bono work as work done at a %100 discount, it does a lot to kill the resentment.